Privacy policy

Privacy Policy

1. Introduction

Welcome to HitSnus. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hitsnus.co.uk to purchase our products, or otherwise interact with us.

2. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, address, email address, phone number, and date of birth.

  • Payment Information: Credit card details, billing address.

  • Order Information: Details of products you have purchased, including the date and amount of the purchase.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Transactions: To process your purchases, manage payments, fees, and charges, and deliver the products you have ordered.

  • To Communicate with You: To send you updates about your order, respond to your inquiries, and notify you about changes to our services.

  • To Improve Our Services: To analyse how our website is used and to improve our website, products, services, marketing, and customer relationships.

  • For Marketing: To send you information about our products, special offers, and promotions, provided you have not opted out of receiving such information.

  • To Comply with Legal Obligations: To comply with legal and regulatory requirements, including the prevention of fraud and money laundering.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Performance of a Contract: When processing is necessary for the performance of a contract with you (e.g., to process your orders and deliver products).

  • Consent: When you have given your explicit consent to the processing of your data (e.g., for marketing purposes).

  • Legitimate Interests: When processing is necessary for our legitimate interests (e.g., to improve our services) and your interests and fundamental rights do not override those interests.

  • Compliance with Legal Obligations: When processing is necessary to comply with legal obligations (e.g., tax and accounting purposes).

5. Data Sharing

We may share your personal data with the following parties:

  • Service Providers: Third-party service providers that perform services on our behalf, such as payment processors, delivery companies, and marketing agencies.

  • Legal Authorities: When required by law or to protect our rights, we may disclose information to regulatory authorities, law enforcement bodies, and courts.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, alteration, and disclosure. However, no internet-based site can be 100% secure, and we cannot be held responsible for unauthorised or unintended access that is beyond our control.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under the GDPR and UK data protection laws, you have the following rights regarding your personal data:

  • Access: You have the right to request access to your personal data and to receive a copy of it.

  • Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

  • Erasure: You have the right to request the deletion of your personal data where there is no good reason for us to continue processing it.

  • Restriction: You have the right to request the restriction of processing of your personal data.

  • Data Portability: You have the right to request the transfer of your personal data to another party.

  • Objection: You have the right to object to the processing of your personal data where we are relying on a legitimate interest.

To exercise any of these rights, please contact us at info@hitsnus.co.uk 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HitSnus

Email: info@hitsnus.co.uk